About the Company:
Shirika Deposit Taking Sacco Society Ltd is a rapidly expanding Sacco headquartered in Nairobi, serving a diverse membership exceeding 9,500 individuals from government Ministries, Counties, and private organizations nationwide. Regulated by the SACCO regulatory body-SASRA, Shirika Sacco is committed to delivering excellent financial services and fostering member prosperity.
About the Job:
As a FOSA Intern at Shirika Sacco, you will participate in a comprehensive one-year program aimed at enhancing your skills in financial services operations. This role involves handling member transactions, managing communication channels, and supporting administrative functions within the FOSA department.
Job Descriptions:
- Manage incoming and outgoing calls related to FOSA transactions.
- Issue and retrieve ATM cards and cheques for members.
- Inform members about the readiness of their ATM cards through calls and text messages.
- File all FOSA-related documents systematically.
- Provide relief support to FOSA tellers as needed.
- Perform any other duties assigned by the supervisor.
Qualifications and Experience:
- Diploma in a Business Related Field, preferably Finance or Accounting.
- Graduated within the last three years from a recognized institution.
- Available full-time for the duration of the one-year internship.
- Applicants below 30 years of age are preferred.
Skills:
- Strong numerical and organizational skills.
- Ability to manage multiple tasks efficiently.
Languages:
- Proficiency in English and Kiswahili.
Eligibility and Selection:
- Interested candidates should submit a soft copy of their application, including a Cover Letter with current and expected salary details, and Curriculum Vitae.
Core Functions / Responsibilities:
- Handle member transactions and inquiries effectively.
- Ensure timely issuance and retrieval of ATM cards and cheques.
- Maintain organized filing systems for FOSA documents.
- Support FOSA tellers during peak periods as required.
How To Prepare For FOSA Internship at Shirika Sacco:
- Prepare by familiarizing yourself with financial services operations and basic banking transactions.
- Practice handling numerical data accurately and efficiently.
Questions You Might Be Asked During FOSA Internship Interview at Shirika Sacco:
- How do you prioritize tasks when dealing with multiple member requests?
- Can you describe a time when you provided exceptional customer service in a financial setting?
Tips To Nail Your FOSA Internship Interview at Shirika Sacco:
- Demonstrate your understanding of basic financial principles.
- Showcase your ability to work in a fast-paced environment.
- Highlight any relevant coursework or experience in finance or accounting.