FOSA Intern at Shirika Sacco (Fixed One-Year Employment Contract)

About the Company:

Shirika Deposit Taking Sacco Society Ltd is a rapidly expanding Sacco headquartered in Nairobi, serving a diverse membership exceeding 9,500 individuals from government Ministries, Counties, and private organizations nationwide. Regulated by the SACCO regulatory body-SASRA, Shirika Sacco is committed to delivering excellent financial services and fostering member prosperity.

About the Job:

As a FOSA Intern at Shirika Sacco, you will participate in a comprehensive one-year program aimed at enhancing your skills in financial services operations. This role involves handling member transactions, managing communication channels, and supporting administrative functions within the FOSA department.

Job Descriptions:

  1. Manage incoming and outgoing calls related to FOSA transactions.
  2. Issue and retrieve ATM cards and cheques for members.
  3. Inform members about the readiness of their ATM cards through calls and text messages.
  4. File all FOSA-related documents systematically.
  5. Provide relief support to FOSA tellers as needed.
  6. Perform any other duties assigned by the supervisor.

Qualifications and Experience:

  • Diploma in a Business Related Field, preferably Finance or Accounting.
  • Graduated within the last three years from a recognized institution.
  • Available full-time for the duration of the one-year internship.
  • Applicants below 30 years of age are preferred.

Skills:

  • Strong numerical and organizational skills.
  • Ability to manage multiple tasks efficiently.

Languages:

  • Proficiency in English and Kiswahili.

Eligibility and Selection:

  • Interested candidates should submit a soft copy of their application, including a Cover Letter with current and expected salary details, and Curriculum Vitae.

Core Functions / Responsibilities:

  1. Handle member transactions and inquiries effectively.
  2. Ensure timely issuance and retrieval of ATM cards and cheques.
  3. Maintain organized filing systems for FOSA documents.
  4. Support FOSA tellers during peak periods as required.

How To Prepare For FOSA Internship at Shirika Sacco:

  • Prepare by familiarizing yourself with financial services operations and basic banking transactions.
  • Practice handling numerical data accurately and efficiently.

Questions You Might Be Asked During FOSA Internship Interview at Shirika Sacco:

  • How do you prioritize tasks when dealing with multiple member requests?
  • Can you describe a time when you provided exceptional customer service in a financial setting?

Tips To Nail Your FOSA Internship Interview at Shirika Sacco:

  • Demonstrate your understanding of basic financial principles.
  • Showcase your ability to work in a fast-paced environment.
  • Highlight any relevant coursework or experience in finance or accounting.

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