Shirika Deposit Taking Sacco Society Ltd, based in Nairobi, is a rapidly growing Sacco with a membership exceeding 9,500 individuals from government ministries, counties, and private organizations across Kenya. Regulated by SACCO regulatory body-SASRA, we are committed to providing inclusive financial services and fostering career development through our internship programs.
1. Customer Care Internship at Shirika Deposit Taking Sacco Society Ltd
About the Job:
Join us as a Customer Care Intern and be at the forefront of providing exceptional service to our members. Based in Nairobi, this internship offers hands-on experience in customer interaction, inquiry handling, and promoting our wide range of financial products and services.
Job Description:
- Manage walk-in customer inquiries with professionalism and efficiency.
- Handle incoming and outgoing calls, ensuring all member queries are resolved promptly.
- Respond to emails within established service standards.
- Educate members on Sacco products and services to enhance their financial literacy.
- Support additional tasks and projects as required.
Qualifications and Experience:
- Diploma in Business-related fields, with a preference for Public Relations, Communication, or Marketing.
- Graduated within the last three years from a recognized institution.
- Full-time availability for the one-year internship.
- Ability to multitask and thrive in a fast-paced environment.
- Applicants below 30 years of age preferred.
Skills:
- Excellent interpersonal and communication skills.
- Strong organizational abilities with attention to detail.
- Ability to work under pressure and prioritize tasks effectively.
Languages:
- Proficiency in both English and Kiswahili.
Eligibility and Selection:
- To apply, please submit a cover letter stating your current and expected salary, along with a detailed CV. Shortlisted candidates will be contacted for interviews.
How To Prepare For Customer Care Internship at Shirika Sacco:
- Prepare by familiarizing yourself with Shirika Sacco’s services and practicing effective customer interaction scenarios.
- Showcase your enthusiasm for learning and contributing to our member service team.
Interview Tips for Customer Care Internship at Shirika Sacco:
- Demonstrate your problem-solving skills and ability to handle various customer inquiries.
- Highlight your commitment to delivering excellent customer service.
- Prepare examples that showcase your communication skills and ability to work in a team.
How to Apply
Click the link below;
Customer Care Intern at Shirika Sacco (Fixed One-Year Employment Contract)
2. Records Internship at Shirika Deposit Taking Sacco Society Ltd
About the Job:
Become a Records Intern at Shirika Deposit Taking Sacco Society Ltd and contribute to maintaining accurate member records and enhancing organizational efficiency in Nairobi.
Job Description:
- Register new members accurately and update member information as required.
- Organize and file documents efficiently to ensure easy retrieval.
- Assist with administrative tasks and support record management processes.
Qualifications and Experience:
- Diploma in Information Sciences or Records Management.
- Graduated within the last three years from a recognized institution.
- Full-time availability for the one-year internship.
- Strong attention to detail and commitment to data accuracy.
- Applicants below 30 years of age preferred.
Skills:
- Organizational skills with the ability to manage time effectively.
- Proficiency in using basic office software for data entry and document management.
Languages:
- Proficiency in both English and Kiswahili.
Eligibility and Selection:
- Interested candidates are invited to submit a cover letter stating current and expected salary, along with a detailed CV. Shortlisted candidates will be contacted for interviews.
How To Prepare For Records Internship at Shirika Sacco:
- Prepare by familiarizing yourself with record-keeping principles and practicing organizing documents efficiently.
- Demonstrate your attention to detail and commitment to maintaining data accuracy.
Interview Tips for Records Internship at Shirika Sacco:
- Discuss your experience in managing and organizing information effectively.
- Showcase your ability to handle confidential information securely.
- Demonstrate your enthusiasm for contributing to organizational efficiency through effective record-keeping practices.
How to Apply
Click the link below;
Records Intern at Shirika Sacco (Fixed One-Year Employment Contract)
3. FOSA Internship at Shirika Deposit Taking Sacco Society Ltd
About the Job:
Embark on an internship journey as a FOSA Intern at Shirika Deposit Taking Sacco Society Ltd, gaining valuable experience in financial operations, customer service, and administrative support in Nairobi.
Job Description:
- Manage incoming and outgoing calls related to FOSA transactions with professionalism.
- Issue and retrieve ATM cards and cheques for members accurately and efficiently.
- Assist with filing and document management within the FOSA department.
- Provide relief support to FOSA tellers as required.
Qualifications and Experience:
- Diploma in Business-related fields, preferably Finance or Accounting.
- Graduated within the last three years from a recognized institution.
- Full-time availability for the one-year internship.
- Numerical proficiency and ability to manage financial transactions accurately.
- Applicants below 30 years of age preferred.
Skills:
- Strong organizational and multitasking abilities.
- Customer service orientation with excellent communication skills.
Languages:
- Proficiency in both English and Kiswahili.
Eligibility and Selection:
Interested candidates should submit a cover letter stating current and expected salary, along with a detailed CV, to hr@shirikasacco.co.ke by June 25, 2024, 5:00 p.m. Shortlisted candidates will be contacted for interviews.
How To Prepare For FOSA Internship at Shirika Sacco
- Prepare by understanding basic financial transactions and practicing customer service scenarios related to FOSA operations.
- Demonstrate your numerical skills and commitment to delivering excellent member service.
Interview Tips for FOSA Internship at Shirika Sacco
- Familiarize yourself with common financial terms and procedures.
- Highlight any coursework or experiences in finance or accounting.
- Showcase your ability to handle confidential financial information securely and accurately.
How to Apply
Click the link below;
FOSA Intern at Shirika Sacco (Fixed One-Year Employment Contract)
